If I could give more than 5 stars, I would. Jeanne and Stephen went completely above and beyond for us. Without sharing too much detail, losing our baby girl, Bella, was a very traumatic experience, and the vets had mixed things up so she wasn’t where she was supposed to be. Thanks to Jeanne and Stephen, her final journey was truly 5-star. They stayed back after hours to collect Bella, got her settled, and made her look like a queen at rest. With their constant communication and care, we knew she was safe and comfortable, which really set our minds at ease.
When we went to collect Bella and met Jeanne and Stephen in person, you could feel how much love goes into their business the moment you walked through the door—it was so calming, relaxing, and welcoming. They made us a cup of tea, chatted with us, and showed us where Bella had rested, as well as the memorial wall where she now stands proud with the other rainbow animals and her name on the tree. They also gave us a gorgeous slate heart with Bella’s paw print and name, which was such a beautiful gesture. We cannot thank them enough for everything they did after the mix-up. I wouldn’t go anywhere else. Thank you again for taking such wonderful care of our girl—words can’t express how much we appreciate it.
Charlotte & Amy Cammack, 13.11.26