Kind Words from Families

I honestly don’t know where to start with this review of Pets At Peace. Suddenly yesterday our family French bulldog Oreo crossed the rainbow bridge at home.
Previously we had another family dog cremated through the vets and I said I would never do it again. I googled and found Pets At Peace, I rang the number and left a message and a short time later Steve called me back to discuss. He went through everything in detail and confirmed he could collect Oreo from home and take him into their care.
An hour later he came to my mams house, spoke with her and offered his condolences and carried Oreo out of the house like a baby wrapped in his blanket. I received a message to confirm Oreo would be cremated as yesterday was and I would receive a call when his ashes were ready to be collected.
My Mam and her friend visited Pets At Peace today to collect his ashes and the words they used to describe were “you would have to see the place to believe it, it was such a warm and welcoming place.”
Everything had such a personal touch and I cannot thank Pets At Peace enough for their outstanding services to pets and their families in the most difficult of times.
Catherine Evans 12.3.26

On the 10th November 2025 we lost Jack.
Jack was a much loved family member who belonged to my parents but lived between two houses.
Due to my Dad having cancer Jack spent most of his days with myself my husband & our two boys. Eventually moving in completely but still very much loved by everyone in the family & still a shared dog. My parents had him for over 7 years then us for the last 3.
He broke everyone’s hearts 💔 This was our first time using Pets at Peace and they made us all so very welcome. I’ve never seen something so sad yet so beautiful. The way Jack was laid out for us to visit was amazing we knew Jack was in the best place & with people who showed him and us as much love as possible.
I’m happy to share his photo of him laid to rest as it’s not sick in any way it’s the total opposite it was beautiful and he just looks asleep.
We will use pets at peace again & would highly recommend to anyone. Thank you both for your love & kindness
Zoe Harper 23.2.26

Stephen and Jeanne, We wanted to thank you from the bottom of our hearts for the love, dignity and compassion you showed our precious boy Jake, our Jakey Bear.
After 17 beautiful years with him, saying goodbye was one of the hardest things we have ever faced. During such a heartbreaking time, your kindness made everything feel gentler and more bearable.

We chose to take Jake ourselves on his final journey. Stephen met us outside and took him from us with such tenderness and respect as he carried him to his final resting place. That moment will stay with us forever.

While Jake was placed in the farewell room, Jeanne gently showed us around your beautiful premises. The farewell room itself was absolutely stunning a soft rainbow light shining over our precious boy, lovely music playing, and flowers surrounding him. Knowing Jake stayed there all night in such a peaceful and special place brought us more comfort than we can explain.

Nothing was rushed. Everything was done with such care, love and attention. You both took the time to sit and talk to us about Jake, sharing stories about your own dogs and why you started this business. That meant so much.
You showed us the gorgeous photographs of all the animals you have cared for since you opened, and it was truly beautiful that you could remember each one and speak about them as if they were your own.

Letting Anaya place Jake’s name on the memory tree and finding the perfect place for him on the photo wall was incredibly meaningful for our family.

When we collected Jake’s ashes in the beautiful heart-shaped urn, we were overwhelmed by the thoughtfulness. We received his paw prints, a keepsake bottle with some of his hair, and a gorgeous slate heart plaque with a quote, Jake’s name and his actual paw print. These are treasures we will hold close forever.

The whole experience from start to finish was absolutely perfect under the most devastating circumstances, and we cannot thank you enough for the love and care you showed Jake and our family.

With heartfelt gratitude,
Shalana, Gary and Anaya 🤍🌈.

21.2.26

Well what can I say in this short space of time apart from a massive thank you to Jeanne and Stephen from Pets at peace crematorium, Honestly we are so humbled at this heart breaking time for the compassion and dignity you have both shown my beautiful boy Bleu and us as a family, we will be forever grateful.

Collecting his ashes this afternoon and to walk out your parlour to the brightest rainbow we have ever seen, surely that has to be a sign Thank you also for the extra special memory gifts we received, yous truly are wonderful people and it’s amazing what you do.
Barbara Dunn. 16.2.26

Sadly on the 7/2/26 our precious little Beau was sadly put to sleep. Rainbow bridge gained an angel with her cute little face shining. Beau was a huge part of the Thompson/petrie family and will be missed so so much. The send off that Beau recived will remain in our hearts forever and thats down to Jeanne and Stephen and there love and kindness that they gave us. This is our third time using pets at peace and we couldnt thank them enough. They turned a sad day into a peaceful ending. We all love u so very much Beau and u are always in our thoughts, your spirit is in rainbow bridge but you are with us at home always in your pride of place. Bark as you mean to go on my little fur baby, mammys lass xxxxxxx
Luke Bainbridge. 14.2.26

 have used pets at peace 3 times now (for family) and they have been absolutely amazing , they responded instantly and talked us through the process of what they were going to do. They never mention payment until asked and this is how we know they genuinely do care about what they are doing. They are extremely supportive and empathetic in the given circumstances and do the absolute upmost to make sure you remember your beloved pets. I would 100% recommend this service to anyone.
Shannon Fox 8.2.26

There aren’t the words to express how truly grateful I am to pets at peace. My gorgeous soul dog Eric passed at the beginning of January. When this happened the only thought I had was that I wanted pets at peace to cremate him. The reason being I know for certain he is being cremated alone as with bigger companies although this is what your led to believe it isn’t always the case. And that was my worry. I also wanted Eric to be kept close to home and handled with care. I didn’t want him to just be a number. So sadly Eric passed on the Sunday and by he was cremated the following day. When I went Monday evening to collect his ashes I said to my daughter who was in the car waiting for me that I’d only be a few minutes as I was just going to pay and collect his ashes.
How wrong was I 🥹🥹. I ended up getting Eryn out of the car and we stayed there from 7:30pm (already past closing) til almost 9pm. Steven and Jeanne talked to us about Eric and we shared photos and videos. They then spoke about their dogs and how they came about to start the business. Nothing was rushed. Everything was done with care love and attention. They took the time to show us round the building and show us the gorgeous photos of all the dogs they had looked after since they opened. This was truly beautiful and it was even more wonderful that they could remember each animal and talk about them as if they were their own. Upon leaving with Eric’s ashes, I also got paw prints, some of his hair in a keepsake bottle and a gorgeous slate heart plaque with a quote and Eric’s name. The whole experience from start to finish was absolutely perfect and I can’t thank Steven and Jeanne enough for the care they put in to looking after our beloved pets at the end of their life.
Kelly Margerison. 6.2.26

We’ve had two of our beloved pets cremated with these guys now, most recently our elderly cat Cookie but previously our giant bunny Bugsy. These guys are irreplaceable and absolutely incredible at what they do. We hand in heart wouldn’t go anywhere else. Thank you so much
Hannah Louise Ramshaw 23.1.26

We recently and unexpectedly lost one of our Chihuahuas on New Years Eve. Devastated is an understatement. I’ve not used Pets at Peace before but wanted the best for little Pixie. So I contacted them and was a little distressed that they were closed and until the New Year. I left a voicemail and within 5 minutes Jeanne contacted me and although they were closed, they arranged for my husband to take her to the funeral parlour and they took over her care, my husband spent some time with her and he said that Jeanne’s husband was so kind.

I went along with my husband to collect Pixie’s ashes and I’m glad I did as the funeral parlour is such a lovely place and it brought me comfort to see where she had lain….the gifts we received are precious, I’ve not put them on display as yet as it’s all very raw still but they are very thoughtful.

Nothing can ease the pain when you lose a fur baby however Pets at Peace just made it that little bit more bearable. Thank you both
Lindsay Andrews 18.1.26